A debtor tracing service helps to locate people who owe you money so that your debt collection procedure can proceed Continue reading

We offer all discounts built into the low published pricing, currently we do not offer introductory trial or discount pricing.

DebtTrace® are a specialist automated debtor tracing agent company who provide specialist debtor tracing services and asset and liability information searches. DebtTrace® is a trading style of PDM Ltd Reg. No: 09418751

If DebtTrace® can not find a current verified address or deceased status confirmation for your debtor we will not charge you a tracing fee. When this does happen we will refund you in full within 7 days. If you receive a refund this is what has happened with your debtor tracing case. Once we supply a debtor case report it is non refundable regardless if subsequently the debtors address is found to be historic or incorrect. DebtTrace® will only supply an address trace report where the U.K. Credit Agencies and our debt tracing investigations show the address to be current at the time of the search but we do not indemnify this debtor tracing data and it is supplied in best of faith without a refund or retrace option, this is how we reduce our initial tracing fees.

We also offer retracing on the following basis

All Premium cases are backed up by a 60 day retrace policy where if you need further confirmation of a supplied address we will supply a confirmation or revalidation free of charge for up to 60 days from the original order date. All other cases will have a retrace fee applied which can be viewed under the retrace option in our online store.

Yes we do, full details on our debtor batch tracing service can be found here

All Premium cases are backed up by a 60 day retrace policy where if you need further confirmation of a supplied address we will supply a confirmation or revalidation free of charge for up to 60 days from the original order date. All other cases will have a retrace fee applied which can be viewed under the retrace option in our online store.

We recommend all debt tracing cases are submitted after 4 weeks of moving date and on that basis 99.9% of debtor tracing cases will show the current not old address of the debtors residence. This is conditional on the debtor being in the U.K. and conducting normal financial behaviour. This behaviour would include but not limited to one of the following situations - paying bills in their name at the new address, informing any creditors of their new address, updating banking or credit providers of their new address directly or indirectly, using a postal redirect service or applying for credit at the new address or being credit active. If your case has supplied an old or disputed address we suggest waiting 4-6 weeks and then instructing a new trace to obtain the current data as shown on major U.K. Credit agencies.

DebtTrace® offer a pre-payment model on all debtor tracing cases but you can setup an account online (Website header - login / account) and load all of your details for future use. Subsequently when you place an order just login and you will have a lighting fast ordering experience, as the DebtTrace™ system will remember all of your details.

Datasets are only used where permitted by the supplier and UK data / GDPR compliance requirements. For example Credit Agency data is only used for Debt, Financial claim or Asset reunification purposes. We do not offer family or friend tracing or any other people tracing where consent is required from the subject of the trace. Where tracing an individual falls outside of these uses we would seek to trace the subject of the search using other compliant investigative means including permitted datasets. Any mention of Credit agency use on this website or its individual pages does not indicate that it will be used on any service without the correct validation and authorisation that the case passes the data assessment for its use. To underscore, all cases submitted to us are subject to our data impact assessment prior to processing. As such any submitted case would only use data where permissible by UK Law, GDPR, our internal compliance requirements, passing our internal third party impact assessment and third party data supplier requirements.

All supplied reports are full and final without retrace or refund guarantee, apart from the premium service trace requests, which are offered with a 60 day FREE retrace guarantee, this guarantee will retrace and revalidate the original information supplied. To confirm no service is offered with a refund guarantee and all cases are supplied in best of faith without refund option. Our service will provide the current address as shown on UK Credit Agencies and supporting data which is an established way to provide an accurate, reliable current address for any UK based subject. This is conditional on the debtor being in the U.K. and conducting normal financial behaviour. This behaviour would include but not limited to one of the following situations - paying bills in their name at the new address, informing any creditors of their new address, updating banking or credit providers of their new address directly or indirectly, using a postal redirect service or applying for credit at the new address or being credit active.

Yes - our debtor tracing service is available on a pay per use basis, so you can use it for just 1 case.

It’s simple - No contracts, no hidden charges, and no setup fees.

Mastercard, Visa, Discover, Diners and American Express. Apple Pay is also supported.

Our service is transactional and we do not offer credit or invoice terms to any client. We accept online payment via Visa, Mastercard or American Express.

This article explains the legal debt collection application process here